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[Purchase Notes]
* Machine products are produced after receiving the order, the time is about 5 working days, the delivery is about 1 working day, and the phone will be contacted before shipment.
* Consumables and parts are available for approximately 1-3 business days.
*All items are delivered after the payment is settled.

[Shipping Instructions]

*Please choose "Black Cat Delivery" directly for the delivery of the machine. If you choose "Zhonghua Post Delivery" by mistake, please fill the shipping price and ship immediately.

[After-sales service]
*The company's products are made after receiving the order and change the accessories according to the user's needs, so customized goods are not applicable to the 7th cancellation right (appreciation period) regulations.
*If you have any problems after receiving the products of the company, please contact us at 3 days to propose replacement. If you are overdue, please forgive me.
*The company's machines are guaranteed, and the warranty period varies by part:
A: 1 year warranty
1. Whole machine board and structural parts
2. Linear bearing, slider
3. Each shaft extruder motor
4. Extruder structure (excluding extruder steel wheel)
5. Optical axis
6. Power supply
7.Z optical limit switch
B.90 Day Warranty
Screw nut
2. Turbine, cooling fan
3.LCD panel
4. Host Edition
C.7 Day Warranty(Confirmed within 7 days of receipt of the item) If you have any defects, please contact us immediately.)
1.E3D-V6E nozzle group (including heating rod, temperature terminal)
2.Motor drive
3.X-axis, Y-axis belt
4.2.8mm clear glass
5.62cm Teflon tube
6. Extrusion steel wheel
7.SD card
8. rack
9.USB cable
10. Quick connector
11. Long tail clip

[Notes]

The company's working hours are Monday to Friday 10:00-18:00, national holidays and other non-working hours to suspend online customer service operations, we are still very Pay attention to your valuable suggestions and any consultation. We suggest you to contact us by using the inquiry form. The company will reply with you as soon as possible during working hours.

※ Remind you that after each order is established, you cannot manually change the item details or merge orders. Please be sure to confirm the order details and order amount before purchasing.

If you have any problems after receiving the goods, please contact the customer service staff within four working days from the receipt of the goods, and please In order to enjoy the perfect after-sales service, you can return it to within seven days of receiving the goods.

If your order is not returned, the invoice for the goods you purchased will be delivered within seven to ten working days of receiving the goods. Please pay attention to the inbox.

 

 


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